So over a week after I called and there is no cable. I phone up HP again only to be told that ‘there was a backlog’ and they are sending my replacement cable out over the next couple of days by express and I should have it day after tomorrow. Yeah and I’m a Dutchman.  Och eye the noo as Dutchmen are often heard saying.

I don’t want to diss them but it smacks of excuses; they never got round to sending the  power supply so just say there’s a backlog. And I’m sitting without a laptop I can’t use: one week and counting. The way this is going I can see myself without this laptop for a month or so.

I wouldn’t be happy sending it off to them for repair. If they can’t even send off a replacement power supply are they really competent enough to hand a laptop?

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